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Contact

Before contacting KORENANI, you can review the FAQ, features, plans, and privacy policy. When you contact us, include the relevant screen or situation so the message is easier to understand.

Please contact us through social channels such as X (formerly Twitter) or Discord. You can also use in-app help.

Check the FAQ first

The FAQ gives short answers about age range, recognition modes, photo data handling, multilingual text-to-speech, and monthly plan quotas.

View FAQ

App and account questions

The backend areas include authentication, child profile management, image storage and recognition results, tags, billing, and quiz. For app or account questions, include the relevant screen or situation when you contact us.

See features

Privacy and terms

Stored data models include users, child profiles, image paths, recognition results, audio paths, and billing events. Legal text remains on the dedicated privacy and terms pages.

Privacy policy